##IMPORTANT:

If your order is being delivered to the USA and the current status just says that the label has been printed, it is because your order is currently on its way from our international warehouse... and once it gets to the US and clears customs, USPS will be ready to take control of it and deliver it to you.

So if you see there's no activity after the label being printed for your USPS package, it's likely waiting its turn to be scanned by customs -- but don't worry. We promise your package is coming.

No matter which country you order from: If it goes 10 or more business days without moving, then we can file it as "Lost" with the mail carrier, and then we can go ahead and do something to replace or refund your product. Until then, local laws and regulations prevent us from being able to do anything else.

Regardless of what happens with your tracking -- it's important for you to realize that we are not satisfied unless you are 100% satisfied.

Whether it means replacing your lost